clipper card balance refund

https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. Can I have more than one card in my Clipper account? endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream EMC How can I check my card balance or how much I was charged for a trip? /Tx BMC Only registered Clipper cards are eligible for refunds. Metropolitan Transportation Commission . 2020, Metropolitan Transportation Commission. /Tx BMC Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Does this mean my card is worthless and I might as well toss it? /Tx BMC Fares are for one-way travel. `qp8Wkdj434T) Y endstream endobj 208 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream Key Clipper information translated to Spanish. Registration is easy, and its free. This option helps you avoid paying for postage and is the most secure option. So we just kept our Suica as well as our Icocaused in the Kansai. EMC 0.749023 g Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. EMC 0 0 10.1455 10.364 re When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). Clipper App. Account Management | Clipper Clipper cards will hold a maximum of $300. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. Transit pass refunds are subject to transit agency approval. /Tx BMC If you don't want to deal with that, just pay the $3 to get the card. 0.749023 g Stanford, California 94305. Donations of tickets with unused value of less than $1 can be made to local non-profits. New to Clipper? Get it back from them when you plan your next trip to San Francisco. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? HD 0UR K(EP%xg:#6(=VU-zTqwn?p Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. 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If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. H*2T0T3415Rf& Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. OK to stay in Oakland for visit to San Francisco? You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Agreement | Clipper endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Refunds are subject to the fees in Section 10. No. But nobody did. What a scam! You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. Clipper is the all-in-one transit card for the Bay Area. One beep means you have tagged on, and two beeps mean you have tagged off. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. Cash value is NOT required and should NOT be deducted when you use an active Go Pass. ClipperCard is your passport to campus and beyond! 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream ClipperCard | Salem State University 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. Your session is about to expire due to inactivity. You can add value, see what's on your card, and see recent transactions. EMC No service to Chase Center atthis time,stay tuned for updates. The check may take 4-6 weeks. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream @ a\y@tS|~vY%sK{nAy bh endstream endobj 168 0 obj <>>> endobj 169 0 obj <>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>> endobj 170 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Refund will be given as Returns shipping; 14 days: Money Back: . Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? (Some limitations may apply.) BART will refundpaper ticketswith a remaining value greater than $1.00. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. Registering your card protects your card balance and allows you to set up an online account. Yes, you can manage your account using the Clipper app and in your mobile wallet. If you forget to tag on and/or off, you will be subject to citation. Include the card number in your description. OneCard FAQ | OneCard Office 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Directions to Zide needed from Union Square. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. EMC Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. BART to stop selling all discounted magnetic tickets on December 31 2020, Metropolitan Transportation Commission. But alas, no longer on bART as they now wont let you exit like they used to. You can also log in to your regular Clipper account to see your balance and download a transaction history. Station Agents can also provide pre-addressed envelopes to Treasury. There is no replacement fee for lost or stolen Go Passes. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream No they don't keep cash at the stations. PDF Defective Card Form /Tx BMC The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P New Oakland Clipper Customer Service Center Serves East Bay Customers Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. Here's what you need to know. We cannot give refunds for partially used passes or tickets. endstream endobj 185 0 obj <>/Subtype/Form/Type/XObject>>stream For faster replacement, you also can pick up your replacement card at an in-person service location. EMC How can I cancel my card and get a refund? Each Smart Pass user only gets one replacement per calendar year. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. The old website used to show added values, ready to be activated, but no longer does. He started his journalism career as a sports editor in Iowa in 1975. Account Management | Clipper BART will also refund full unused paratransit ticket books. What should I do if my card is lost or stolen? If you have a question, please call (510) 464-6841. Will the toll lanes reduce traffic jams? You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. I havent needed to use it in that time. Skip the side navigation menu and go to the main content. This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. EMC 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. 0.749023 g You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Learn more about our privacy policy. f To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. All rights reserved. H*2T0T341f& Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. EMC How can I manage the account on their behalf? PDF Clipper Cancellation Form You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. EMC It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< If you ever lose your card, well replace it and restore your value for a $3 fee. endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. o Discover . endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Phone. Paper tickets balances cannot be transferred onto a Clipper card. While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. EMC Its also required if you want to set up automatic reloading. The Go and Smart Passesare non-transferable. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. Add only that total amount to your card. While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. (visit our Chase Center Servicepage I'd calculate your estimated usage and only put that amount on the card. If you forget to tag on and/or off, you will be subject to citation. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p I no longer need to use Clipper. 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream Go Pass Clipper Transition FAQ | Stanford Transportation EMC BART will refund tickets with a remaining value greater than $1.00. PDF Clipper Cancellation Form Get Morning Report and other email newsletters. Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. /Tx BMC H*2T0T341f& If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. You can have multiple adult cards associated with a single account. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper saves money. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. EMC If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. 0.749023 g E\i\\ Yes, you can manage your account using the Clipper app and in your mobile wallet. $15.29. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. Please contact Clipper Customer Service at 877.878.8883 to request a . EMC Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. /Tx BMC Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. Should I stay at a hotel near the airport? When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Credit Card Type (check one): o MasterCard . HD 0UR K(EP%xg:#6(=VU-zTqwn?p Refunds are subject to the fees in Section 10. If do not tag on and/or off, you will be subject to citation. You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Ferry Fares & Payment | Golden Gate What do you recommend for getting this resolved? You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. 0.749023 g When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. If you have a Go Pass on one of these cards, please contact our office for a replacement card. PDF Clipper Cancellation Form HD 0UR K(EP%xg:#6(=VU-zTqwn?p How Do I Check How Much Is On My Clipper Card? - CLJ People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. For details about how to apply for a refund, download theClipper Cancellation Form. 7) d"W0%Q T The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. Clipper says it does not take funds away, even if.