This is freaking pitiful!!! The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. model # 795.72049.112, compressor went out today and we lost a lot of food. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. This is unbelievable to me. Add me to the Class action lawsuit. (about 2008). I bought a Kenmore Elite refrigerator. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. The food heated up and I have thrown everything out as it could be dangerous to consume. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! I really believe this is unacceptable and something should be done. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. This kind of money is not disposable. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. What has happened to Sears quality and customer service??? Compressor went out made by LG! My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. No repairman I have contacted will touch it. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! As of today, 8/5/21, the unit has stopped cooling. According to Sears the compressor is still under the manufactures warranty. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. My question who is going to help me? Still not working. Model # 795.79044.310. going to cost you $20 in fuel. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. This one will cost about $1600 to replace the compressor. The ice maker stopped working, froze up. No one ever did. I AM. The water has ruined my floor wood cabinet molding.Food does not freeze properly. Compact Refrigerator - Stainless Steel. They sent three repairman to fix it. In August 2019 at 15 months old, the compressor went out. We paid 3rd party to come and install parts and the new compressor was dead!! Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. I have model number LMXC23746S. This week I came home and found water dripping from the ice dispenser. I would gladly push this refrigerator to the curb. I live in a rural area so distance would probably increase the uncovered labor charges! How do I get added to the list? I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. That warranty will cost us $600.00 a year. Replaced compressor and faulty wiring. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. We also purchased a Kenmore Elite three door refrigerator, model No. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. The repair service told them exactly what I said. Refrigerator stopped cooling on August 28, 2020 while still under warranty. It's a good thing we have a little frig in our garage. The unit cost me $1900.00 new. We tried to buy a replacement, . I will NOT put more money into this faulty unit. He replaced the compressor which cost me around $350. I have been without a refrigerator since May 23,2021, it is now June 10.2021. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Step 6: Finish Up. Every part was replaced, Twice, if not more. Serice call total of $514. He said $1200 to repair it. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. Yet my temp reading still said -3 / 33. but hot as all get out. Bought my Kenmore Elite May 2019. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . Complete list of Sears / Kenmore Elite Refrigerator complaints. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. We went on vacation and came back only to have to through out all our food. Makes also a loud humming sound and sometimes a pop sound. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. I will not ever purchase another Kenmore product. Paid $3200. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. They tell me there is no recall for this issue. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Still waiting for parts and unit to be repaired. We were happy with this unit until now! We have already been without a frig in the house for two weeks. The compressor is essentially a pump; its purpose is to . It also has many features to . When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." now take that same 1000 lbs and put it in a car. I call the warranty who sent out a part and told me a repairman would contact me. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? 4/28/20. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Been going back and forth with Sears but basically I out almost $1000. Well I thought I bought a reliable Kenmore fridge? Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. The agents sound very rehearsed and appear to experts at not solving your problems. Here are the most common Kenmore Elite 795 parts that need to be replaced. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Purchased Kenmore elite 795.74033.410 with extended warranty. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Step 4: Clean the Compressor. Who knew you should research lawsuits before purchasing a refrigerator!!! $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Kenmore Elite, 3y. Sears will not because they know that LG knows there is a defect in the compressor. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Kenmore Elite 3-Door Bottom Freezer Fridge #795.77543600 Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. We are saving for new appliances, it's like trying to save for an old used car. We have been without our refrigerator since the middle of June and I am at my wits end. He said that LG/Kenmore appliances are complete garbage! Good times. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! They got us any way you look at it. They told me to call Kenmore. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. Overall, here are the potential causes of the leaking: When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. Within a little over year the unit quit and she lost a "ton" of food. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. ft. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I feel everyone's pain. LG support would not help even though my warranty is good for 10 years. Paid $89 for service charge. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. I had a repair tech come out and tell me it is the compressor. The. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! The LG repairman came today and check the fridge and concluded it is a compressor gone bad. He suggested we get in touch with LG and have them come and check it out. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Now not quite 3 years later it has stopped cooling again. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. I would like my money back for this refrigerator as well. Id love my money back . serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. What a joke. I want it replaced or repaired. Lost all our food. This model is no longer available or might have limited distribution. I have a Kenmore Elite model 795.72059.112 frig. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Tried to cut back. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Kenmore do warranty for only one year because they know that they are going to stop working. Purchased a Kenmore Model # 72595 in 2018. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. I called the corporate office this morning and was sent back to the same customer service number. Wanted refund first day ,Frank's Appliance persuaded me to keep it . It just now quit cooling. Through the model number he determined it was made by LG in South Korea. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Leaking Freon. The repair places around here stopped because they would replace parts and the frig still didn't work. We spent $2800 for an LG fridge. Compressor went out. What a rip off, these foreign products are to the American Consumer. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. Model #LFX2595OTT. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. Maybe if I was a Senators son!! I had a service person come out and diagnosed it as a failed compressor. I wish I would have known better. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Sears Kenmore model # 795.72493.611. If there is class action, what do we need to be part of it? My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Purchased a kenmore elite i (795 .7283. I am extremely unhappy. Sears will only cover the cost of the compressor and not the labor, etc. We are saving for new appliances, it's like trying to save for an old used car. Now today 2-5 years later and 3000 in a fridge I have nothing. The repair tech said the LG compressor was shot but not worth repairing. After numerous calls, no one would touch it. SOLVED: Kenmore elite frige not cooling - Refrigerator - iFixit A&E sends same repair man to my house without the part and says LG only assigned an assessment call. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. 136,734. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. no repairman will touch this refrigerator because it is junk. HELP. Call Sears they would be able to ilook at it in a month. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Product Recalls. We lost all of our food! Is there a recall on LG FC75LBNA refrigerator compressor. These two businesses are crooked!!! They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. The Sears repair man did not show up until around 6pm. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Model number 795.72053.118. But waitcalled sears for repair and I get Mar 22!!!!! My hubby was able to fix and it worked for another year. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. It is now July 2018 and the refrigerator has gone out again! Kenmore/ LG needs to be responsible for replacing these refrigerators. If not, are there other class actions to join? I noticed a lot of class action suits being started may have to sign up for one of those. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. The compressor failed August 2022. Everything was defrosted. Elite Fridge, Oven, Microwave and Dishwasher. Following year 2021 and now 2022 I have the same problem. He contacted scheduler and said they could be out one day earlier, May 9th. I think they knew exactly what was going on and I am ready to fight for what I think is right. This is a $2500+ refrigerator that make it exactly 6 years. Compressor went out 18 months later. My LG refrigerator Went out the compressor is bad. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Vicksburg Junction, Arizona. We bought a Kenmore Elite refrigerator in June of 2015 . I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. The compressor went bad. Wow. I paid $3500 for this refrigerator. I need help. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. The least efficient appliances consume 115% more than the common. I was in tears. I have a Kenmore Elite LG refrigerator. I then called into LG trying to explain what is going on and the woman hung up on me. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. ENERGY STAR. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Grab something else. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). I had no idea the problem with these compressors was so bad and for so long. I have bought Sears appliances ever since we got married. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Wonder why they are going out of business.hmmm. I already paid around $2400 for the refrigerator. Don't buy LG. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Good grief. To repair is $1000 even though Sears only warrants the compressor. Purchased Kenmore Elite with LG compressor lasted 2.5 years. New Unit now not working! Top 4,911 Kenmore Refrigerators Reviews - ConsumerAffairs I also missed the deadline for the lawsuit. Frustrating no accountability. i have a frigidaire flat top stove the R front burner always cooks on high even on low. Spent $629 for labor on repairs (compressor was under warranty). BS. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. It stopped working May 2015. Refrigerators should last more then 2 yrs. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Kenmore Refrigerator Model 795 Recallare recalling about 20,000 three Same story here. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! I paid over $3000 for it and the compressor has completely failed. Is this refrigerator model in any kind of recall. LG Refrigerator freezer model number LMXS30776S. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Unbelievable. Refrigerator stopped working (cooling and freezing) October 2019. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. How can I find help? They don't. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. A layer of ice builds up, which has to be broken up. It is the compressor. We spend a lot of money on their appliances and this is how they treat us? I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. Had a repair 2 years later and now, August 2021 the compressor is done. We agreed to go ahead with the repairs. !.411 and. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. LG KNOWN by another nameKENMORE ELITE. The extended warranty has expired so now I am paying out of pocket for the same repairs. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Compressor went out Nov.20, 2019. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. I SHOULDNT BE HAVING THESE KIND OF ISSUES. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". Fast forward to January 28, when the parts arrived, the technician installed the new compressor. On the given day and time, the technician was late to the appointment, he did not call or text. LG needs to be investigated thoroughly. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Bought a Sear Kenmore Elite 3 door Counter Depth. I asked if it went out in 2-3 years if I would have to pay the same fees again. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. Amazon.com: water filter kenmore elite 795. . I am still fighting for a replacement. One even went so far as to say they wouldnt touch it with a 10 foot pole! I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. My daughter bought a Bottom Freezer Refrigerator 12/2017. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I called Sears and they said it's under . In 2016. I asked person if he knew difference between Warranty and Recall. I have thrown more food away in the past year, limping this thing along. Now, unplug the refrigerator's plug from the wall outlet. We went out and purchased a new refrigerator. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. It is August 31, 2022 and it is now dead. Kenmore elite refrigerators model number 795. There has been multiple recalls, lawsuits etc for years. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. No guarantee it will not break again and the part will not be here until 8/29. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Model # 795.72043.110. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! kenmore refrigerator recall from Sears.com We were concerned and called a repairman out. Notice ice wasn't being made & freezer not cold. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. She is widowed so her refrigerator does not get used as would a normal size household.